Privacy Policy

About Zovysys

Zovysys provides technology, software, digital transformation, business automation, implementation, consulting, development, integration, and related technology services to businesses and organizations.

Our services may involve working with client-provided information or systems. Where we process personal information on behalf of a client as part of providing contracted services, our processing may be governed by the applicable agreement with that client and the client's own privacy practices.

Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through:

• Our website and its pages, forms, and contact mechanisms;
• Communications with us by email, telephone, messaging platforms, or other communication channels;
• Requests for quotations, consultations, demonstrations, or information about our services;
• Business relationships and service engagements;
• Recruitment or career-related interactions where applicable; and
• Other legitimate interactions between you and Zovysys.

This Privacy Policy does not necessarily apply to information that Zovysys processes solely on behalf of a client under a separate contractual arrangement. In such circumstances, the relevant client may determine the purposes and means of processing.

Information We May Collect

Depending on your interaction with us, we may collect the following categories of information:

How We Use Personal Information

We may use personal information for legitimate business and service-related purposes, including:

• Responding to enquiries and requests;
• Communicating with prospective and existing clients;
• Understanding client requirements;
• Preparing proposals, quotations, statements of work, and contracts;
• Providing, maintaining, and improving our services;
• Delivering and managing projects;
• Providing technical and customer support;
• Managing business relationships;
• Sending service-related communications;
• Managing website functionality and security;
• Detecting, preventing, and investigating fraud, misuse, unauthorized access, or security incidents;
• Complying with applicable laws, regulations, legal processes, and governmental requirements;
• Maintaining business, accounting, tax, and other legitimate records;
• Protecting our legal rights and interests; and
• Performing other purposes that are reasonably related to the purposes described above or otherwise permitted by applicable law.

We do not use personal information for purposes that are incompatible with the purposes for which it was collected unless permitted or required by applicable law.

Legal Basis and Consent

Where required by applicable law, we process personal information based on one or more lawful grounds, including consent, performance of a contract, compliance with a legal obligation, or other legally permitted grounds.

Where processing is based on consent, you may withdraw your consent subject to applicable law and contractual or other legal requirements.

Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Enable essential website functionality;
• Remember preferences;
• Understand website usage;
• Improve website performance;
• Maintain website security; and
• Measure and analyze website traffic where applicable.

Where required by applicable law, we will obtain the necessary consent before placing or using non-essential cookies.

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

How We Share Personal Information

We may share personal information where reasonably necessary for legitimate business purposes, service delivery, contractual obligations, or compliance with applicable law.

Recipients may include:

• Employees and authorized personnel;
• Professional advisers;
• Technology and infrastructure providers;
• Hosting, cloud, analytics, communication, and software service providers;
• Payment or financial service providers, where applicable;
• Contractors and service providers supporting our business;
• Government authorities, regulators, courts, law-enforcement agencies, or other authorized entities where required or permitted by law; and
• A successor entity or transaction participant in connection with a merger, acquisition, restructuring, sale of assets, or similar business transaction, subject to applicable law.

We do not sell personal information as a commercial commodity.

Where third-party service providers process personal information on our behalf, we seek to use appropriate contractual and organizational safeguards consistent with applicable legal requirements.

Client-Provided Information

In providing technology and business services, Zovysys may receive access to information, systems, databases, applications, documents, or other information belonging to or controlled by a client.

Where Zovysys processes such information solely on behalf of a client:

• The client may determine the purposes for which the information is processed;
• Zovysys will process such information in accordance with the applicable agreement and documented instructions, where applicable;
• Zovysys will take reasonable measures to protect information entrusted to it;
• Zovysys will not knowingly use client-provided information for unrelated purposes except where required or permitted by law; and
• The client remains responsible for ensuring that it has the necessary rights, permissions, notices, and lawful basis to provide such information to Zovysys.

Where required, the parties may enter into additional data processing, confidentiality, security, or other contractual arrangements.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, for the duration of our business relationship, to fulfill contractual or legal obligations, resolve disputes, maintain appropriate business records, enforce agreements, or otherwise comply with applicable law.

Retention periods may vary depending on the nature and purpose of the information.

When personal information is no longer required and there is no legal or legitimate reason to retain it, we will take reasonable steps to delete, anonymize, or otherwise dispose of it in accordance with applicable law and our internal practices.

Data Security

We take reasonable technical, organizational, administrative, and operational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

Depending on the nature of the information and services involved, security measures may include access controls, authentication mechanisms, confidentiality obligations, secure infrastructure, monitoring, backups, and other appropriate safeguards.

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.

Accordingly, while we take reasonable measures to protect information, we cannot guarantee absolute security of information transmitted to or stored by us.

Third-Party Services and Websites

Our website or services may contain links to third-party websites, applications, platforms, or services.

Third-party services may have their own privacy policies and terms of use. Zovysys does not control the privacy practices of third parties and is not responsible for their independent privacy practices.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

International Data Transfers

Depending on the services we use and the location of our clients, employees, contractors, technology providers, or infrastructure, personal information may be processed or stored in locations outside your state or country.

Where personal information is transferred across jurisdictions, we will take reasonable steps to ensure that such transfers are conducted in accordance with applicable data protection and privacy laws.

Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, which may include rights to:

• Request information about how your personal information is processed;
• Request access to certain personal information;
• Request correction or updating of inaccurate information;
• Request deletion of personal information where legally applicable;
• Withdraw consent where processing is based on consent;
• Raise a grievance or complaint regarding our processing of personal information; and
• Exercise other rights available under applicable data protection laws.

Requests may be subject to applicable legal requirements, verification procedures, contractual obligations, and lawful exceptions.

To exercise applicable rights or raise a privacy-related concern, contact us using the details provided in the "Contact Us" section below.

Children's Privacy

Our website and business services are primarily intended for businesses, professionals, organizations, and other users capable of entering into legally enforceable arrangements.

We do not knowingly request or intentionally collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us in circumstances where such collection was not appropriate, please contact us so that we can review and take appropriate action.

Business Communications

We may communicate with you regarding enquiries, proposals, contracts, services, projects, support requests, security matters, or other business-related matters.

Where permitted by applicable law, we may also send information about our services, updates, or business offerings.

Where consent or an opt-out mechanism is legally required for marketing communications, we will provide an appropriate mechanism to withdraw or manage such communications.

You may request that we stop sending non-essential promotional communications at any time.

Confidentiality

Information received from clients in connection with a professional engagement may also be subject to contractual confidentiality obligations.

Where applicable, our contractual confidentiality obligations operate independently of this Privacy Policy.

Nothing in this Privacy Policy is intended to override a specific confidentiality, data processing, or other contractual obligation agreed between Zovysys and a client.

Data Breaches and Security Incidents

If we become aware of a personal data breach or security incident requiring notification under applicable law, we will take reasonable steps to investigate, contain, mitigate, and respond to the incident and make notifications to affected parties or authorities where required by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, legal requirements, or privacy practices.

When we make changes, we will update the "Last Updated" date at the beginning of this Privacy Policy.

Where required by applicable law, we will provide additional notice or obtain consent for material changes.

Your continued use of our website or services after an updated Privacy Policy becomes effective will be subject to the updated policy, to the extent permitted by applicable law.

Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India, subject to any mandatory rights or protections available to individuals under applicable law.

Nothing in this Privacy Policy is intended to exclude or restrict rights that cannot lawfully be excluded or restricted.

Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

Legal Entity:

Zovysys

Address:

2nd Street, Ragavan Colony, Mettuppalayam, Ashok Nagar, Chennai, Tamil Nadu 600083, India

Email:

info@zovysys.com

Website:

zovysys.com

For privacy or data-protection requests, please include sufficient information to allow us to understand and respond to your request and, where reasonably necessary, verify your identity.

General Disclaimer

This Privacy Policy describes Zovysys's intended privacy and data-handling practices. It does not create rights or obligations beyond those required by applicable law or expressly established by a separate written agreement.

Where a written agreement between Zovysys and a client contains specific provisions concerning confidentiality, data processing, security, retention, or other matters, those contractual provisions may govern the relevant business relationship to the extent permitted by applicable law.